Pendo Automation

The power of automation in a button

Year

2023

Timeline

Q1 2023

Category

B2B SaaS

Role

Lead Product Designer

Problem

Employees spend thousands of hours completing repetitive tasks in their daily business processes. Leadership is seeking ways to give back time for employees to spend on more lucrative endeavors such as selling.

Business Goal

Win Adopt’s largest customer to date ($1M ARR, $3.7M TCV) in a rip and replace of one of Pendo’s biggest competitors while creating a lasting differentiator in the digital adoption market.

Solution

What Pendo is calling “attended” automation is the first steps toward true RPA (robotic process automation), integrations, and AI. This functionality is released iteratively with first autofill, second autoclick, then integrations, and AI.

Pendo Automation

I'd love to chat. Drop me a note to say hi!

I'd love to chat. Drop me a note to say hi!